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Inka Expediciones

Reviews, Ratings, & Trips

Mendoza, Argentina
Started guiding in 1991 - 34 years ago.

Trips offered by Inka Expediciones

Inka Expediciones has 1 trip. Ranging from $4,990 to $4,990.

Aconcagua image

Aconcagua
$4,990

🧗 Difficulty: Easy
🏔️ Height: 6,959m
📍 Where:

What Inka Expediciones's expedition looks like:

  • 👥 Group Size:
  • ⏳ days
  • View on guides site: www.inkaexpediciones.com

    Inka Expediciones Reviews & Ratings

    How well reviewed is Inka Expediciones?
    Inka Expediciones has a 86% rating from 171 reviewers on independent review sites.
    RatingScoreReviews
    Guided Peaks
    4.3 / 5171
    TripAdvisor
    4.3 / 525
    Google
    4.3 / 5146

    All reviews of Inka Expediciones

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    Summary of Inka Expediciones reviews

    Sentiment Analysis:

    Out of 108 reviews analyzed, a total of 72 reviews were classified as positive, while 36 were negative. This results in a sentiment ratio of 66.67% positive reviews and 33.33% negative reviews.

    Common Themes in Positive Feedback:

    Several positive reviews highlighted the following themes:

    • Excellent Customer Service: Many reviewers praised the staff's friendliness, responsiveness, and professionalism, particularly mentioning specific team members by name.
    • Quality of Food and Accommodations: Reviewers frequently noted the high quality of meals and accommodations provided during expeditions.
    • Well-Organized Expeditions: Customers appreciated the overall organization of trips, including logistical support and communication before and during expeditions.
    • Supportive Guides: Many reviews mentioned guides who were attentive, encouraging, and knowledgeable, contributing positively to the climbing experience.

    Common Themes in Negative Feedback:

    Negative reviews primarily focused on:

    • Concerns Over Guide Ratios and Safety: A significant number of complaints addressed the inadequate number of guides compared to climbers, leading to safety concerns.
    • Poor Communication and Customer Service: Some customers felt that communication was lacking, especially concerning changes in plans or issues during expeditions.
    • Discrimination and Treatment of Diverse Clients: A few reviewers reported feeling discriminated against or poorly treated, especially those with specific needs.

    It is important to note that while there are negative reviews, they represent a smaller portion of the total feedback, with numerous positive experiences outweighing the negatives.

    Specific Aspects of Service Relevant to Mountaineering:

    Key aspects of service that stood out include:

    • Safety Protocols: Several reviews emphasized the guides' attentiveness to climbers' well-being, monitoring their health and ensuring safety.
    • Logistical Support: The availability of mule services for transporting gear was frequently mentioned as a significant advantage, alleviating the physical burden on climbers.
    • Preparedness for High-Altitude Conditions: Guides were noted for their experience in managing the challenges of high-altitude climbing, including acclimatization issues.

    Overall Sentiment:

    Overall, customer sentiment towards Inka Expediciones is largely positive, particularly in the context of mountaineering. The majority of climbers reported satisfying experiences with the company, and many expressed a willingness to return for future expeditions. However, the concerns raised in negative reviews, particularly around guide ratios and communication, highlight areas for improvement that could enhance client experiences in high-stakes environments such as mountaineering.

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